Satellite internet provider RTE has revealed that the majority of the internet providers in Ireland do not provide the internet in a timely manner and it is a problem that is likely to continue to grow.
In a report to subscribers published today, RTE highlighted that satellite internet provider O2 is the only provider in Ireland that provides a “standard” level of service to customers.
The report also revealed that O2 has had problems in the past with customer service and is not providing the quality of service that customers want.
The company’s recent financial results have also shown that the company has a bad reputation, with a loss of almost €8 million last year.RTE has also noted that it does not recommend customers go to satellite internet because of its high costs, high reliability and the potential for fraud.
However, O2’s new satellite internet service is only available on a trial basis for customers who sign up for the service.
The firm is also now offering a new satellite broadband internet service which is free to subscribers.
However the company said it does have plans to extend the satellite internet to a wider range of areas.
The new satellite service will be rolled out to customers on August 29th and is being advertised for €2.50 a month, or €8 a month for the year.
O2 said it has been working with the regulator to provide the best broadband service to its customers, with an estimated 100,000 people in Ireland now connected to the internet.
R2 has reported that over the past few months the number of customers accessing satellite internet has been dropping, with about 20 per cent of its customers now using satellite internet compared to last year, with the remaining 20 per 100,00 subscribers having switched over to other services.